We stand behind everything we make. If your Vyne case or protector has a manufacturing defect within 90 days of delivery, we'll refund you in full or replace it, your choice.
Your Vyne case or protector is covered against manufacturing defects, such as:
Coverage applies to the original purchaser with proof of purchase from itsvyne.com.
Damage from drops, impacts, cuts, heat or misuse, and normal wear and tear, are not manufacturing defects and aren't covered. The warranty covers the Vyne product only. It does not cover your phone or any other device. Damage to your device is never included.
Vyne cases are designed to help protect your phone, but no case can prevent every kind of damage. Vyne is not responsible for any damage to your phone or any other device, whatever the cause (drops, impacts, water, heat, scratches or everyday wear), even if it happened while the device was in a Vyne case. Our responsibility is limited to the Vyne product you bought: if it has a manufacturing defect, we refund or replace that product. See our Terms of Service for the full terms.
If your claim is approved, you choose: a full refund or a new one sent to you, at no cost and with no processing fee. Returning something only because you changed your mind is different: that falls under our Return & Refund Policy (30 days, $5.99 processing fee).
If you choose a replacement, it's always the same model and color you originally bought. The warranty cannot be used to exchange your case for a different iPhone model or a different finish.
The warranty runs for 90 days from delivery, and can be claimed once per case. The only exception: if your replacement arrives defective, you can make another claim for that replacement.
This warranty gives you specific rights; you may have other rights that vary by region. It does not affect your statutory consumer rights.
Last updated: October 2026