90-day
warranty.

We stand behind every Vyne case. If it breaks, stains, or fails, we'll replace it — for 90 days from delivery.

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What's covered

Your Vyne case is covered against:

• Breakage or cracking
• Staining or discoloration
• Manufacturing defects in materials or workmanship
• Magnets that fail to hold, or a finish that peels or separates

Coverage applies to the original purchaser with proof of purchase from itsvyne.com.

What's not covered

The warranty covers the case only. It does not cover your phone or any other device — damage to your device is never included.

A replacement, not a refund

The warranty is for exchanges only: if your case qualifies, we send you a new one — we don't issue a refund under the warranty. If you'd prefer a refund instead, see our Return & Refund Policy.

Same model, same color

A warranty replacement is always the same model and color you originally bought. The warranty cannot be used to exchange your case for a different iPhone model or a different finish.

How many times can I claim?

The warranty runs for 90 days from delivery, and can be claimed once per case. The only exception: if your replacement arrives defective, you can make another claim for that replacement.

How to make a claim

1. Email support@itsvyne.com with your order number and a photo of the issue.
2. We'll review it within 12–48 business hours.
3. If approved, we ship your replacement.

This warranty gives you specific rights; you may have other rights that vary by region. It does not affect your statutory consumer rights.

Last updated: September 2026